About this Privacy Policy

LuxeAdria is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our websites, mobile applications, or use any of our related services or events that refer to or link to this Privacy Policy (collectively referred to as the “Services”). This Privacy Policy is designed in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable Croatian data protection laws.

1. Scope of this Policy

This Privacy Policy applies whenever you access or use any of our Services. Additional privacy statements, terms, or notices may be provided to you to supplement this policy where applicable.

2. Information We Collect

We collect personal data in three primary ways:

1. Directly from you – information you provide voluntarily when making inquiries, reservations, or using our Services.
2. From third-party sources – such as travel suppliers, affiliates, and business partners assisting in service delivery.
3. Automatically – through technologies including cookies, website analytics, and SMS communication systems.

The information we may collect includes, but is not limited to:

• Name, address, and contact details (email, phone number)
• Passport or ID information (where required for travel bookings)
• Payment and billing information
• Travel preferences and booking history
• Device or browser data

3. Use of Personal Information

We use your personal data for the following purposes:

• To provide and manage the travel services you have requested.
• To process reservations, payments, and confirmations with relevant third-party suppliers (e.g., airlines, hotels, tour operators).
• To communicate with you regarding your bookings or inquiries.
• To improve our Services, marketing efforts, and customer support.
• To comply with legal and regulatory requirements.

We do not sell, rent, or trade your personal data with any unrelated third parties.

4. Sharing of Information

We only share your personal information when necessary to fulfill your travel arrangements or legal obligations. This may include:

• Airlines, cruise lines, hotels, car rental companies, or destination management partners assisting in your bookings.
• Service providers acting on our behalf (e.g., payment processors, IT support).
• Government or regulatory authorities when required by law.

Each supplier and partner is responsible for their own privacy practices. We encourage you to review their respective privacy policies for more information.

5. Email and Communication

Your email address is used strictly for communications related to your travel bookings or inquiries.
We do not share, rent, or sell email addresses to third parties.

You may opt in to receive promotional communications, newsletters, or exclusive offers. You may unsubscribe at any time by following the instructions in the emails or contacting us directly.

6. SMS and Mobile Communications

If you opt in to receive SMS updates or notifications, your phone number will be used solely for that purpose and will not be shared with any third parties for marketing or promotional use.

7. Location Data

Our mobile application or third-party tools may collect location data to enable features such as real-time alerts, personalized notifications, or travel assistance.
You may control or disable location tracking through your device’s privacy settings at any time.

8. Children’s Privacy

Our Services are not intended for children under the age of 13.
We do not knowingly collect personal data from individuals under 13 years of age. If we learn that we have collected such data, we will promptly delete it.

9. Data Security

LuxeAdria implements appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, encryption, controlled access, and staff confidentiality obligations.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and accounting standards.

11. Your Data Protection Rights

As a data subject under the GDPR, you have the following rights:

• Right of access – to request copies of your personal data.
• Right to rectification – to request correction of inaccurate or incomplete information.
• Right to erasure – to request deletion of your data in certain circumstances.
• Right to restriction of processing – to limit how your data is used.
• Right to data portability – to receive your data in a structured, machine-readable format.
• Right to object – to object to the processing of your personal data for marketing or other legitimate interests.

To exercise any of these rights, please contact us using the details below.

12. Links to Third-Party Websites

Our website may contain links to external sites for your convenience.
LuxeAdria is not responsible for the content, security, or privacy practices of these external websites. Your interactions on third-party platforms are governed by their respective privacy policies.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on our website with a revised “Last Updated” date.

14. Contact Us

If you have questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:

LuxeAdria
Email: luxeadria@gmail.com
Website: www.luxeadria.com
Registered in: Croatia